Frequently Asked Questions

Where do I start? How does the process work?

Fill out the Contact Us form and you will receive an email from us within 48hrs. We will send a thorough letter, informing you on our process, In that letter we will ask which type of consultation you’d prefer, virtual or in-person. The consultation allows us to discuss scope, goals, and order products if necessary. Then we’re ready to schedule the sessions! Typically sessions are 4-5 hour blocks of focused decision making. To make the most out of our time together, we recommend planning to minimize distractions (interruptions from kids, pets, roommates, etc…)

What is the consultation?

We offer virtual consultations and in-person consultations for $100. These typically last 30 minutes to an hour. During the consultation the client leads us through their space, we ask questions to understand how it currently functions or doesn’t function, and identify goals. Together we nail down the important aspects of the project (scope, products, and quote) so everyone is on the same page and ready to rock and roll in session. Please note: pricing for in-person consultations may increase depending on travel distance.

Is my home too messy for you?

Probably not! We work with clients at every stage of the organizing process, from mildly cluttered to homes that haven’t functioned well in years. Our goal is to create a safe and supportive environment where you can make progress at a pace that feels good to you.

That said, if there are active pest infestations or significant health and safety concerns, we may ask that a pest control or cleaning company address those issues before we begin organizing. This helps keep everyone safe and allows us to focus on creating lasting systems for your space.

Do you work with people that have ADHD?

Absolutely. This is a big passion of ours. Many of our clients have ADHD and struggle with executive function, decision fatigue and overwhelm. Body doubling can be incredibly helpful during the organizing process, and we're happy to meet you where you are. Our goal isn't to make you organize like everyone else, our goal is to create systems that work for your beautiful brain.

Do you help prior to a move?

Yes, yes, yes. Organizing before a move is a perfect way to cut down on stress and waste. We help clients declutter before packing so you’re only moving what you actually want to keep. Fewer boxes means lower moving costs, easier unpacking and a fresh start!

We handle most of the move coordination and can help declutter, pack (in an organized way) and unpack to ensure systems that work right off the bat. Remember, we want to make this as fun as possible!

How much does a session cost?

Each session is unique, and our work depends on the scope of your project. Our standard rate is $100 per hour per organizer. Weekend sessions and heavily cluttered or non-hygienic spaces, like some basements or garages, may be priced higher, and pricing may also increase based on travel distance. Fill out our contact form with a few details, and we’ll get back to you as soon as we can!

How long does a project take?

Every project is different, so we'll provide a customized estimate after your consultation. Some clients only need a single 4–5 hour session, while larger homes, moves, or whole-home organizing projects may take several sessions.

We'll always discuss the expected timeline before scheduling.

What forms of payment do you accept?

We accept Zelle, Venmo and Invoicing.

Where do you work?

We currently operate within Philadelphia city limits, but can travel further for an additional fee.

What do I need to do to prepare for a consultation/session?

ABSOLUTELY NOTHING. It’s best that we see your space in its natural state so we can address it as it functions in your daily life. We can identify any problem areas and know where to start when in session!

Do I have to be there for my session?

Nope, 100% your call. Being present for a session does allow for more communication about your items and time for us to teach you strategies. You know your needs best, present or not we will do our best to create simple, lasting organization systems!

Can I book more than one project at a time?

You bet! Our work is completely custom so multiple areas can be addressed in your consultation and by booking multiple sessions in advance, the overall project cost will be lower. After the consultation, we will provide a quote based on the expected hours and organizers needed to complete your project on your timeline.

Do I have to buy organizing products?

Not necessarily. It depends on the desired outcome. Most of our clients have plenty to work with. We cover product recommendations in the consultation pretty thoroughly.

We suggest storage solutions, as needed but only when they will improve the function of your space. We don't believe in buying organizing products just for the sake of buying organizing products.

Will I be forced to throw away my things? What happens to the items we declutter?

You will never have to let go of anything that you are not ready to part with. In session clients often realize that they have more than they need or use. We are here to help you to make decisions about your items in order to intentionally curate a space that you genuinely love.

Decluttered items can be removed at the end of session for a flat fee. We partner with local centers to ensure your donations benefit people in your community.

Will my information and photos stay private?

Your privacy is incredibly important to us. We never share photos or videos of your home without your explicit written permission, and many of our clients do prefer complete confidentiality. Whether your project is shared publicly or kept entirely private is always your choice.

Don’t see what you’re looking for?

Send us your question using the contact form and we’ll get back to you!